Reservations:
We encourage guests to schedule their appointments five to seven
days in advance. Same-day reservations and walk-in appointments
are always welcome, based on availability. All reservations must
be secured by a major credit card, address and telephone number.
To schedule an appointment please call the guest service desk at
602-952-8446.Cancellation Policy
Please respect the spa's scheduling by keeping appointments if
possible, and providing a minimum of 24 hours notice when
canceling or rescheduling treatments. Because your services are
guaranteed reservations, full payment is required for the
following conditions:
- Less than 24 hours notification to cancel or reschedule
spa appointments
- No-show or missed appointments
- Late arrivals*
* Please keep in mind that arriving late for a service may
require the spa to shorten the length of the treatment, with
full charges applied, so as to not inconvenience other guests.
However, we will make every effort to provide the full amount of
service.
Arrival and Check-In Procedure
For all massage, body treatments and facial services, please
arrive 15 minutes before your appointment time. This will allow
ample time for you to fill out a health questioner and just
simply relax (enjoy tea, cookies) before your therapist comes to
take you for your spa treatment.
Group Bookings
The Spa at Suddenly Slimmer is the premiere setting for any
group outing, the spa is over 9,000 sq ft. Events can be
customized for any type of gathering from an intimate group of
friends, a bridal party, to a large corporate conference. We
encourage parties of five or more to schedule their appointments
well in advance to ensure availability.
For Spa Party Bookings
please send request to
jeanie@suddenlyslimmer.com (Please include full name,
address, and phone number of all the people that will be
attending your spa party)
Gratuities
Gratuities on gift certificate purchase and spa packages are 18%
to 20%. Individual service booking gratuities are left to
the client's discretion and can be based upon the level of
service. Envelopes are provided at the guest service desk, or
you may add it to your credit card charge.
Gift Certificates
Gift certificates make an ideal year-round gift for any special
occasion. They are available in any dollar value of your choice
or for specific services from the guest service desk and you can
also purchase
spa gift certificate online. Please be aware that spa
gift certificates are nonrefundable.
Medical Concerns
If under medical care, please consult a physician before
participating in any exercise program or spa treatment. The
facilities are available to all guests. If you are
under 18 years of age and will be receiving a spa treatment you
will need to be accompanied by a parent or guardian.
|
